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Why is zoom not working on my dell laptop
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Get documentation on deploying, managing, and using the Zoom platform. What's New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. I regularly use my laptop's integrated video camera in GoToMeeting and it works just fine.
Zoom, however, will not show any video. I have downloaded the latest version, I have checked my privacy settings which show that Zoom has access to my camera. I have rebooted my laptop since installation of zoom. The camera light shows "on" on the laptop when I start a meeting, but nothing shows in the preview or to people on the call with me.
Hi Kathy7 thank you for your post here on the Zoom Community! I wanted to offer some thoughts about why this may be happening:. Microsoft Skype for example is one I have seen do this. If you can completely exit out of any apps that might be using the camera and try Zoom again that would be great. You can even do this when you are not in a meeting. Click on Video, and you will see some camera choice options there. If your camera is recognized by Zoom you will see a small picture of yourself in camera.
If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the discussion. Thank you! I have gone into settings and confirmed everything. When I turn Video on, the light shows on my laptop's webcam. But the screen for preview is black. I have no other video software apps running at the time. This only happens for Zoom. Hi Kathy7 thank you for the additional detail.
Ok, if you have for sure exited out of any other program that may be using your camera, and still no video, we may need to completely uninstall the Zoom client and start fresh. I have uninstalled and re-installed the zoom client already. I just did it again just to make sure, and same exact thing, black screen. It never prompts me to give permission to access my camera or microphone, like most video software does.
I also closed Microsoft Teams just in case that was interfering. Same thing. I uninstalled Zoom and reloaded it. My video still will not come on. It has defaulted to Cyberlink Web Cam Splitter. I do not have an external camera, only the one built in to my Dell Desktop. My video is totally muted. I cannot control it. I now have the problem described above.
My camera works - but in Zoom I can't be seen by others. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.
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Search instead for. Did you mean:. Zoom video not working on Dell Inspiron 15 laptop integrated web cam. Kathy7 Observer. All forum topics Previous Topic Next Topic. I wanted to offer some thoughts about why this may be happening: - occasionally you may have another app open that is using the camera and tying up the camera in such a way that it can't be shared with other apps.
Also, you can go into your Zoom client settings You can even do this when you are not in a meeting. In response to jeremyjustin. In response to Kathy7. I rebooted and now it's working. Thanks for walking through the whole thing with me. PeterMartin Observer. Post Reply. Related Content. Cisco O Calendar integration not working wtih Zoom CRC in Rooms and Workspaces Video no longer working in Meetings Zoom meeting integration with simulteneous interpretation equipment - Shure microflex complete in Meetings Re: Zoom video not working on Dell Inspiron 15 laptop integrated web cam in Meetings
Why is zoom not working on my dell laptop. How to Fix It When a Zoom Camera Is Not Working
[SOLVED] Dell Camera Not Working on Windows - Driver Easy.
If it does not download automatically, please click here. We only recommend products we believe in. Products that work. But, just so you know, we may earn commission in doing so. Sammi Liu. A webcam is a must when you communicate with others using applications like Zoom or Skype. But you may run into an issue of your Dell webcam not working all of a sudden.
It may merely shows a black screen or not be detected. This can happen due to the lack of permissions to use webcam or an outdated driver. You may not need to try them all; simply work your way down the list until you find the one that works. If you recently updated Windows 10, you might need to give apps permission to use the camera. Make sure Camera access for this device is set to on. In the Choose which Microsoft Store apps can access your /345.txt section, make sure your appropriate apps are set to On to access your camera.
If your webcam is still not functioning properly, try other fixes below. Your webcam would not function well if you are using an outdated webcam driver. So you should update your webcam driver to see if it fixes your problem. Then follow the instructions to manually download and install the latest driver. Driver Easy will automatically recognize your system and find the correct drivers for it.
Driver Easy will take care of all the why is zoom not working on my dell laptop work for you. Driver Easy will then scan your computer and detect any problem drivers. Or click Update All to automatically download and install the correct version of all the drivers that are missing страница out of date on your system. This requires the Pro version which comes with full support and a day money-back guarantee.
After updating drivers, restart your computer and do a webcam test to check if the problem is resolved. If not, then continue trying the fixes below, or contact support drivereasy. If none of the fixes listed above worked for you, you need to reinstall the webcam driver via Device Manager:.
Then right-click on your camera device and select Uninstall device. When the process is complete, restart your computer. Upon startup, the system will automatically reinstall the missing webcam driver for why is zoom not working on my dell laptop. However, if your Dell webcam is still not working properly after performing the troubleshooting steps listed above, you can give reparing your PC a try.
Hopefully, one of these fixes helped your Dell Laptop webcam work properly. If you have any ideas or questions, привожу ссылку free to drop us a line in the comment section below.
As a technical writer at Driver Easy, Sammi writes easy-to-understand articles and technical tutorials to save our customers time troubleshooting. She has a love of innovation and emerging tech, and she firmly believes that technology should make life better.
To install Driver Easy Click. Sammi Liu Last Updated: 3 months ago. Try these fixes: You may not need to try them all; simply work your way down the list until you find the one that works. Give your apps permission Check your antivirus software Update your why is zoom not working on my dell laptop driver Reinstall your webcam driver If your problem persists… Fix 1: Give your apps permission If you recently updated Windows 10, you might need to give apps permission to use the camera.
Fix /3236.txt Update your webcam driver Your webcam would not function well if you are using an outdated webcam driver. The Pro version of Driver Easy comes with full why is zoom not working on my dell laptop support.
Touchpad not showing up in Device Manager? Try fixes here! Evie Gan 3 weeks ago. By Sammi Liu.
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